satisfaction guarantee

At Steve’s Real Food, our dedication to crafting healthy, nourishing food for your beloved pets knows no bounds. We pour our hearts and souls into ensuring that each product meets the highest quality and nutrition standards. We stand proudly behind our products because we believe in them wholeheartedly. 

*If, for any reason, you are not completely satisfied with a Steve’s Real Food product purchased from one of our authorized retail sellers, we will either replace the product or provide you with a refund.

Important Information:

  • Our Satisfaction Guarantee only applies to products purchased from authorized sellers in the United States and Canada.
  • Requests for replacements or refunds must be made within 30 days of the original purchase.
  • Products purchased from unauthorized sellers are not covered under our Satisfaction Guarantee unless otherwise prohibited by law.

Wait! Before Returning the Product:

Before initiating a return, we encourage you to visit our website for helpful tips on transitioning to Steve’s raw pet foods. Smooth transitions lead to happier pets! *View Tips for Getting Your Pet to Eat Raw 

Thank you for choosing Steve’s Real Food. Your satisfaction is our priority.